Ledger.com/start — Secure Hardware Wallet Setup

A clear, step-by-step presentation to set up your Ledger hardware wallet safely and avoid common scams.

Why use a hardware wallet?

Security by design

Hardware wallets like Ledger keep your private keys offline on a dedicated device so that even if your computer is compromised, your keys stay isolated. This is the foundation of secure self-custody.

Key benefits

  1. Private keys never leave the device.
  2. PIN protection + optional passphrase for extra layers.
  3. Signed transactions occur on-device (tamper-resistant).

Before you start

What you need

  1. Your Ledger device (unopened or factory reset).
  2. A computer or mobile device and the official Ledger Live app from ledger.com/start.
  3. Paper or metal backup for your recovery phrase (do not store it digitally).

Security rules (non-negotiable)

Step-by-step setup (high level)

1. Download Ledger Live

Visit ledger.com/start, select your OS, and download Ledger Live. Install it and open the app.

Speaker note:

Be wary of fake apps and malware that impersonate Ledger Live — always confirm the domain and file signature. :contentReference[oaicite:4]{index=4}

2. Initialize your device

Follow the on-screen instructions in Ledger Live and on the device. Choose “Set up as new device” (unless you are restoring from a trusted backup).

3. Record your recovery phrase

Your device will generate a 24-word recovery phrase (BIP39). Write it down in order—offline—on the provided card or on metal backup. Test that you recorded it correctly when prompted. Never store the phrase in a photo, cloud drive, or text file. :contentReference[oaicite:5]{index=5}

4. Update firmware & Ledger Live

After initialization, check for firmware and app updates in Ledger Live and install them if required. Keeping firmware current protects against known vulnerabilities. :contentReference[oaicite:6]{index=6}

Advanced protections

Passphrase (optional advanced)

A passphrase is an extra secret word you may add to your recovery phrase to create hidden accounts. Only use it if you understand the tradeoffs — losing the passphrase = losing access. Ledger documents this as an advanced feature. :contentReference[oaicite:7]{index=7}

Split backups & redundancy

Consider splitting backups across secure locations or using metal backup plates. Avoid single points of failure (e.g., storing both ledger and recovery phrase together).

Common scams & how to avoid them

Phishing and fake apps

Scammers distribute fake Ledger Live apps and phishing pages that ask for seed phrases. Ledger and security researchers have warned of these campaigns — assume any request for the recovery phrase is malicious. :contentReference[oaicite:8]{index=8}

Physical social engineering

Scammers may contact you by mail, email, or call pretending to be Ledger support — they will ask for private information. Ledger never asks for your recovery phrase. Confirm official channels on ledger.com/support. :contentReference[oaicite:9]{index=9}

Quick checklist (ready-to-use)

On setup day

  1. Download Ledger Live from ledger.com/start.
  2. Initialize device, set a strong PIN.
  3. Write the 24 words offline; store in at least two secure, separate places.
  4. Update device firmware and Ledger Live.
  5. Test a small transaction to confirm everything works.